Privacy Policy

DILLING GROUP PRIVACY POLICY

DILLING PRIVACY POLICY

Last updated: 8/22/2024

Dilling Group, Inc. (“Dilling” or “We”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Policy”). This Policy applies to any personal information that we collect from you through visiting our website located at www.dillinggroup.com (the “Website,” along with any subdomains) and third parties and explains how we process that personal information.

Information We Collect About You and How We Collect It

We may collect personal information from you that you choose to provide to us, for example, indirectly by completing customer satisfaction surveys (administered by our third-party customer service vendor), applying for jobs with us (using our third-party applicant tracking software provider), and directly, through the “contact us” form on the Website. We may also combine personal information from multiple online and offline sources.

The categories of personal information that we collect about you include:

Your name.

Your e-mail address.

Your telephone number.

Your mailing address.

Your IP address or mobile device ID.

The name and address of the company with which you are associated, and your job title with that company.

Registration information, such as your username or password.

Information Collected Automatically

As you navigate through and interact with our Website, we may automatically collect certain traffic data, usage information, and information about your computer equipment or mobile device, such as your browser and operating system, your wireless carrier, configuration data, clickstream analytics and your actions and patterns when you use our Website. The technologies we use for this automatic data collection may include cookies that are stored on the browser of your computer or mobile device, small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) and other types of embedded code. We collect this information to manage our content and improve users’ use of our Website; count and review the number of users of our Website and their usage patterns; to track key performance indicators such as pages accessed, frequency of access and other statistical information related to our Website (for example, recording the popularity of certain content and verifying system and server integrity); to identify the portion of users who access our Website via different web browsers; to recognize if a user is a return user of our Website; to store information about a user’s visits; to remember a user’s preferences; and for similar purposes in connection with monitoring, maintaining and improving our Website.

For site analytics tracking, we use Google Analytics. We use this traffic and usage information to gauge, internally, the effectiveness of our advertising efforts and to make improvements to our Website and our marketing and promotional efforts. If you do not want your data used with Google Analytics for these purposes, you can install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpag....

How We Use Your Information

We may use the information we collect about you or that you provide to us, including personal information, to:

  • Provide our Website and its contents to you.
  • Provide you with information you request from us, including informational content and materials regarding the Website and our business.
  • Provide you with support and to respond to your inquiries and customer service and support requests, including to investigate and address your concerns and to monitor and improve our responses.
  • Update and maintain subscription or e-mail lists for marketing purposes.
  • Help maintain the safety, security, and integrity of our Website, databases and other technology assets and our business.
  • Notify you about changes to our Website or this Policy.
  • Respond to lawful requests for information through court orders, subpoenas, warrants and other legal processes or obligations.
  • Enforce any contracts between you and us, or for the establishment, exercise or defense of legal claims.
  • Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information (including personal information) held by us is among the assets transferred.
  • Fulfill any other purpose for which you provide the information.
  • Serve any other purpose that we describe when you provide the information and for any other purpose with your consent.

How We Share Your Information

We do not sell or lease your personal information to any third parties, and we only permit use of your personal information internally by our own personnel, except in the following, limited circumstances:

  • To any contractors, service providers and other third parties who need to know such information in the course of our business, such as our third-party cloud-hosting infrastructure service providers (e.g., Amazon Web Services, Google Cloud or Microsoft Azure). We will not authorize these third parties to use your personal information for any purpose that is not related to our business, and we require them to process your personal information in accordance with appropriate contractual privacy and security provisions.
  • To a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction, and any due diligence review with respect to any such proposed transaction.
  • To comply with any court order, law or legal process, including to meet national security and law enforcement requirements and to respond to any government or regulatory request or audit.
  • To enforce or apply any legal agreements between us and you, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of our customers or others.
  • For any purpose disclosed when the information is provided, and for any other purpose with your consent.

Your Privacy Rights

Depending on the state in which you live, you may have the right to receive specific information about how Dilling collects, uses, and discloses your personal information, and you may have specific rights with respect to that personal information, such as the right to request:

  • Access to any personal information that you have provided to us.
  • To have your personal information deleted.
  • To have your personal information corrected.
  • Information about the personal information that Dilling has collected, used, and disclosed about you, including the categories of personal information collected, the sources from which your personal information was collected, the business purposes for which your personal information was collected, and the categories of third parties with whom your personal information was shared.

If you would like to exercise any of these rights, please contact us at info@dillinggroup.com. For security reasons, we may need to request specific information from you to help us confirm your identity before we correct, update or delete any personal information you provide us. We will evaluate such requests on a case-by-case basis. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you exercise any of your privacy rights, Dilling will not discriminate against you by offering you different pricing, products, or services, or by providing you a different level or quality of products, based solely on your request. Certain Dilling services or products, however, may require your consent to have your personal information shared with Dilling to provide the service or product or to allow Dilling to use and disclose your personal information to provide that service or product. When you exercise your rights, you may lose access to certain aspects of our services or products that require your personal information to perform that service.

Users Outside of the United States

Our Website is hosted in the United States and is provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are accessing the Website from the European Union, Asia or any other region with laws governing personal data collection, use, and disclosure that differ from United States laws, you are expressly and knowingly consenting to the transfer of your personal information from your home country to the United States and other jurisdictions as indicated above, and to our use of such personal information in accordance with this Policy.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age, and no one under 16 may provide any information to this Website. Our products and services are not directed to or intended to interact directly with children. We do not knowingly collect personal information from children under age 16. If you are a parent or guardian and become aware that your child has provided us with information, please contact us at info@dillinggroup.com and we will work with you to address this issue.

Job Applicants

If you have applied for employment with Dilling, the personal information submitted with your job application may include your resume; previous professional, education and other background information; driver’s license information; social security number; cover letter; licenses; permits and certifications held; reference information; and any other information that you choose to provide.

Consistent with applicable law, we may ask questions about race/ethnic origin, gender, veteran status, and disability status of our applicants, for the monitoring of equal employment opportunity compliance. Except as specifically requested or legally required, we ask that you avoid submitting information in your application that may qualify as sensitive information under applicable law. Sensitive information includes data about religion, ethnicity, nationality or national origin, age, gender identity or expression, sexual orientation, marital status, medical or health information (including physical or mental disabilities or pregnancy status), genetic or biometric information, political or philosophical beliefs, political party or trade union membership, veteran status, photographs, background check information, judicial data such as criminal records or information on other judicial or administrative proceedings, or any other legally protected status. We may share this data with our recruiters, consultants, attorneys, preemployment background check services, and our affiliates.

Personal information will be processed based on our legitimate interest in processing your job application and evaluating your candidacy and qualifications and to conduct reference checks. We may also perform a background check following a conditional offer of employment, where permitted by applicable law. We may also process personal information from your job application for regulatory, compliance and legal purposes.

SMS and Texting

You can choose to receive support text messages from us via our website or by sending a text message indicating your consent. We may send you text messages for administrative, information, or scheduling purposes.

If you’d like to opt-out of receiving text messages from us, simply reply “STOP” to any message you have received. For help, reply “HELP” or email us at info@dillinggroup.com.

In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply. Dilling is not responsible for any text messaging or wireless charges incurred by you or by a person that has access to your wireless device or phone number. Information obtained through our text messaging services may include your cell phone number, your provider’s name and the date, the time, and the content of your text messages, and when you read a message. We use this information in accordance with this Policy. This information will not be shared with any third parties, excluding our third-party providers of the text messaging service.

Third-Party Websites

Our Website may include links to blogs, social media and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Policy. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any personal information. If you follow a link on our Website to any third-party site, any information you provide to that site will be governed by its own terms of use and privacy policy and not this Policy. You may be able to use social media widgets (e.g., the Facebook “Like” button) while using our Website. These widgets will collect your IP address and identify which page you are visiting on our Website and make your preference information available to third parties. The information collected by such widgets is controlled by third-party privacy policies.

Data Security

Dilling maintains appropriate technical, administrative, and physical controls designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure, but the safety and security of your information also depends on you. When we have given you (or when you have chosen) a password for access to certain parts of our Website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

Changes to Our Privacy Policy

We post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Policy to check for any changes.

Contact Information

We are Dilling Group, Inc. To ask questions or provide comments about this Policy and our privacy practices, you may contact us via e-mail at info@dillinggroup.com, call us at 866-456-9456, or write to us at 111 East Mildred Street, P.O. Box 47, Logansport, IN 46947.